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Video/Audio sync problems
To me, it sounds like you A/V issues lie with your networking. I work for a MPLS consulting firm (if you don't know what MPLS is, you can take a look at http://mpls-experts.com/default.asp?page=pages/whatismpls.asp&v=nontech for a brief overview of what MPLS is) and have noticed this problem quiet often with companies. Are you currently using ATM/Frame Relay?