Collaboration and Conversation
Five Ways To Deliver Constructive Criticism Using Unified Communications
As our workforce at Level 3 continues to become more geographically diverse, one of the issues that I find myself sometimes faced with is how to provide “constructive criticism” across a span of a couple of thousand miles. There are email etiquette guidelines to help us remember that TYPING IN ALL CAPS IS NOT A GOOD THING. But none of those guides ever explained how to provide criticism over instant messaging. And now we have so many other ways to communicate. As a graduate of an old school U.S. Army boot camp, I know that nothing is more … [Read More...]
WAN Optimization
When It Comes to the Cloud, Network Performance = App Performance
It’s time we changed the game when it comes to Cloud-delivered applications and their day-to-day performance. Because it’s not unusual for a data center manager, looking over a collection of trouble tickets, many of which reflect user frustration with applications, to put head in hands and wonder how to respond. The servers are humming; the storage systems are online, and the local area network shows “green.” So what’s next? Check the WAN! Wide area network connections between data centers and users can play a critical role in … [Read More...]
Internet TV
Let Quality Decide: Internet vs Traditional TV
TV over the Internet isn’t the future, it’s here. In just the past few days, it was announced that one of the web’s subscription streaming services is now outpacing its TV subscription counterparts. But what about user experience? Isn’t Internet viewing sub-par to the traditional TV … [Read More...]
Healthcare and Insurance Providers
Attracting and Retaining Subscribers: A Guide for Payers
Health insurance companies (payers) are mostly optimistic about how massive changes brought on by the Affordable Care Act (ACA) will affect their business. There is no doubt that collaborating with Health Insurance Exchanges (HIX), implementing ICD-10 codes, and squeezing budgets to meet MLR … [Read More...]
DDoS
DDoS Mitigation – What can you do? Here’s a hint – Distribute.
In my previous post, we discussed the fundamental types of DDoS attacks — from volumetric attacks, to low and slow application attacks. What makes a DDoS attack different from most any other is that it is targeted, deliberate, and intentional. Conversely, much of the malware in the wild is … [Read More...]
